I have NEVER had a bad experience at the Sheetz until tonight when i visitred store #432 in Greensboro NC and encountered the "assistant manager" Cheryl. There was no associate in sight when I entered the store and Cheryl was the first person to come to the front, she said "can I help you" in a nasty aggravated tone, so I told her what I needed and I was paying in cash and with my card, she said I need the cash first, so I asked her "do you know what the difference will be" because I knew exactly what I wanted to pay on my card, she says "I have absolutely no idea" still with an attitude, so I did the math on my phone calculator and handed her my cash, that she snatched.
By the way Cheryl did not greet me or speak to me like she did with customers she encountered while I was leaving. As I walking out of the store Cheryl says "do you want your keys?" in a sarcastic manner and rolled her eyes.
I'm in no way upset with Sheetz because I visit a different store everyday for coffee and I love that whole crew but I am upset at the poor customer service that I experienced this evening and I know for a fact that it is NOT the Sheetz culture. I would like Cheryl to know what she did and that it is not acceptable.
Product or Service Mentioned: Sheetz Manager.
Reason of review: Poor customer service.