Sheetz Reviews

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With the Old Sheetz card system I could buy 10 coffee's and the 11th was free! the same with cookies and Subs> Now with the new Point System I get 8 points for buying a Coffee and need 250 points to redeem a free coffee. 250/8 = 31.25 NOW 31 trips to Sheetz to get the...
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24 comments
#1598518

I guess it's under the assumption that everyone has a monolithic phone to manipulate these rewards programs??? I leave most of my freebies on the table. I'm getting tired of these cards tracking my purchase habits (& not limited to Sheetz card either), though the Sheetz card at least gives me 3 cents off a gallon of gas on occasion, & I don't need a phone to get it.

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ID
#1030165 Review #1030165 is a subjective opinion of poster.
Product
Sheetz Reward Card
Reason of review
Sheetz card point system
Preferred solution
Let the company propose a solution
New Reviewer
On 10/20/21 my husband and I visited the store at 14686 Apple Harvest Drive Martinsburg WV. Both he and I went into the store together after pumping gas he was there to get milk and cookies and I handed him 2 Truly pineapple cans and told him i would wait in the car he...
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ID
#2993537 Review #2993537 is a subjective opinion of poster.
Cons
  • Terrible customer service
Preferred solution
Speak to someone about this situation.
My boyfriend went in at 9am yesterday morning to use the bathroom. Long story short.... The entire bathroom is INFESTED WITH BEDBUGS!!! He showed the manager and at 4:30pm.... The store and BOTH BATHROOMS were still in use by any and all customers!!! I called the...
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ID
#2986496 Review #2986496 is a subjective opinion of poster.
Location
Washington, District Of Columbia

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Verified Reviewer
New Reviewer

Trying to get in contact with hr

Something horrible is going on inside the store located at 2001 Bragg Rd or 2001 Carl D Silver Poway (not sure what the actual location is). However today is October 18th 2001 it is 9:07 in the morning oh, if I do not receive a call by 12 in the afternoon I will be contacting the health department and OSHA!

User's recommendation: To find a different Sheetz to stop at!!!!!

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1 comment
#2079459

You sound like a nut and should mind your own business. Not happy, leave.

ID
#2982535 Review #2982535 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

Poor customer service.

Sheetz e-mailed me back. They were very quick. Apologized and sent me a 20 dollar gift card which was a couple more dollars than I had spent on my food.

User's recommendation: Sheets is still so.e of the best food. Love going there. Also one of the best places to work!!

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ID
#2978416 Review #2978416 is a subjective opinion of poster.
Location
Hermitage, Pennsylvania

I just want my shake replaced

I always order a peanut butter shake, and ive had alot. But was surprised whenmine was instead a reeses cup one and i hate chocalate. Worst shake ever so disappointed.

User's recommendation: Check your item before you leave the store.

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1 comment
#2077850

So take it back fool, no need to make a federal case out of it. You seriously thought anyone would care and your shake?

ID
#2971529 Review #2971529 is a subjective opinion of poster.
Location
Akron, Ohio
New Reviewer

Unprofessional employee

I order a sub everyday. After I receive my sub I ask for lettuce on the side as there is no place to order lettuce on the side. I get it everyday until today this heavy set gentlemen I never seen before says he can't do it I should have ordered it. I said there is no place for lettuce on the side. He was very unprofessional. I don't get it on the sub because it gets soggy. It's ridiculous and I'm pissed I have to eat my sub with no lettuce

User's recommendation: Tell them first.

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ID
#2968319 Review #2968319 is a subjective opinion of poster.
Location
Murfreesboro, Tennessee
Loss
$6
Preferred solution
Full refund

I have not recived my refund

I returned some items and was asked to put my debit card back into the reader to get the refund. Never received it and still hasn't. I was able to finally reach home office and they are supposed get back with me after they dig deeper. I wouldn't care had it been $1-2 but it was 40. No one has helped me and I've been round and round in circles

User's recommendation: ALWAYS ASK FOR RECEIPTS.

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ID
#2964649 Review #2964649 is a subjective opinion of poster.
Location
Hillsborough, North Carolina

Online order messed up

Hello, today I placed an online order through the sheetz app. I did not receive any of the taters tot sides on my order and my sandwich is made wrong. I would like a refund for food that I paid for and did not receive.

User's recommendation: Make sure your order is right before leaving.

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ID
#2961692 Review #2961692 is a subjective opinion of poster.
Location
Chambersburg, Pennsylvania
New Reviewer

No Mac and cheese bites

I've been craving sheets yummy Mac and cheese bites but all the sheets in Greenville nc haven't had them in weeks. I'm just wondering if you will get them back because your Mac and cheese bites are the best in the whole world, I've tried a lot.
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ID
#2958589 Review #2958589 is a subjective opinion of poster.
Location
Greenville, North Carolina
New Reviewer

Long wait

Very long wait for breakfast. Was first in line and more customers after me. Cashier and 3 more employees working on one customer while everyone waited patiently. 2 customers left without their food. Not happy about Sheetz #317

User's recommendation: Give it another try but if slow service continues go somewhere else.

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ID
#2956633 Review #2956633 is a subjective opinion of poster.
Pros
  • Very delicious and filling
Cons
  • That they didnt give me the right food i ordered
Preferred solution
I forgot to mention they forgot my tots in my burrito last time. I don’t want refunds or remakes. Just get it right please

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Verified Reviewer
New Reviewer
Because Everett Pennsylvania sheets would not allow me to buy my groceries due to my husband and I retaining the same food stamp card but his name is the only name on it they wanted my identification wouldn't let me use the card because it's not in m
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4 comments
#2076185

You are basically getting food for free. Why are you complaining?

If you and your husband were not lazy and had jobs neither of you would be using food stamps. You cannot use his food stamp card and he cannot user yours. This is not discrimination. The only difference between you and your husband is he is too lazy to get out to the store and buy food.

Why not use your own card since you both get freebies?

Your name is not on your husband's card so that is why they cannot allow you to use it. Not exactly discrimination.

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ID
#2953607 Review #2953607 is a subjective opinion of poster.
Location
Somerset, Pennsylvania

Under cooked hotdogs..

I'm a loyal Sheetz customer I'm at ur store almost every day. Today however I stopped at the Kernville location in Johnstown,Pa .. I ordered 4 chili dogs with onions and mustard, chili... Got home and took a bite out of the first one and WOW it was under cooked .. so I tried the second one and it was worse then the first one . Can't wait for the Central Avenue Sheetz to be open again , will shop there from now one . Every week a buy a roll of Copenhagen and will get it there

User's recommendation: Check order before u leave.

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ID
#2947211 Review #2947211 is a subjective opinion of poster.
Location
Johnstown, Pennsylvania
Pros
  • Customer service
New Reviewer

Poor customer service

A product (beef jersey) was priced incorrectly on the shelf. I went to the register thinking Im paying $9 and it rings up $19! Tko told the cashier and he asked if I would show him where I picked it go from, so I showed him the 5 other bags on the rack in the same spot. He then went to see a supervisor who, in a very rude manner, said she would not be discounting the item even though it was stocked incorrectly. I asked if she would like to reduce the price or a bad Review, she obviously chose the ladder. MacArthur Rd Whitehall PA Her name is sunshine

User's recommendation: *** sheetz.

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ID
#2945582 Review #2945582 is a subjective opinion of poster.
Location
Whitehall, Pennsylvania
Preferred solution
Let the company propose a solution

Complain

Stopped in at new local sheetz store several times now for fuel, & food, they say they are having trouble with there "readers", ordered food, not up to " normal " sheets standards, un edible bagels, very slow service
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ID
#2937391 Review #2937391 is a subjective opinion of poster.
Location
Lancaster, Pennsylvania

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Either ethanol or diesel fuel in tank when I filled my gas tank.

On 8/31 I filled my tank at Sheetz at Kendig Square, Willow Street, PA. After I travelled about 3 miles the car began to buck, and made a terrible noise, so I parked it and had to have it towed to my mechanic. They had to drain the gas tank which had a yellowish liquid in it which caused the problem. I had spent $30 to fill my tank. The total for service was $119.40, plus an additional $30 to refill the tank. The attendant was addressing complaints from other customers who could not get two pumps to work properly. Something was radically wrong with the pumps that day.

User's recommendation: Don't go there!!! Pick a classier name than pissed customer.

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ID
#2932371 Review #2932371 is a subjective opinion of poster.
Loss
$175
Preferred solution
Let the company propose a solution

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