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With the Old Sheetz card system I could buy 10 coffee's and the 11th was free! the same with cookies and Subs> Now with the new Point System I get 8 points for buying a Coffee and need 250 points to redeem a free coffee. 250/8 = 31.25 NOW 31 trips to Sheetz to get the...
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24 comments
Anonymous
#1598518

I guess it's under the assumption that everyone has a monolithic phone to manipulate these rewards programs??? I leave most of my freebies on the table. I'm getting tired of these cards tracking my purchase habits (& not limited to Sheetz card either), though the Sheetz card at least gives me 3 cents off a gallon of gas on occasion, & I don't need a phone to get it.

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Most Helpful
Review
#1030165 Review #1030165 is a subjective opinion of poster.
Product
Sheetz Reward Card
Reason of review
Sheetz card point system
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Sheetz in Saint Marys, Pennsylvania - Go someplace else

Update by user Nov 19

Went elsewhere to buy tickets.

Original review posted by user Nov 19

Tried to buy quick pick lotto numbers and shift manager would not sell the me with out filling out a betting slip. If I wanted to pick my own numbers I would not be buying quick picks.
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Resolved
Review
#1711852 Review #1711852 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Because I can't get money sent to me uploaded to my Sheetz app

1.0
Details
Nobody answered so yes very upaeto
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Review
#1710245 Review #1710245 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$100
Preferred solution
Put the money on my app

Sheetz in Biglerville, Pennsylvania - Complaint against staff

I talked to the corporate complaint dept about the sheetz in Burnham selling Juul and Njoy to anyone without ID check. My son is 16 and has been buying them there for over a year. Im gonna have him go back in with my money and a off duty police officer. Hope they due their job and card him.
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Review
#1710121 Review #1710121 is a subjective opinion of poster.
Service
Sheetz Cashier

Sheetz in Lexington Park, Maryland - New hire

5.0
Details
I’m not pissed at sheetz. I was simply looking for a number to contact them.
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Review
#1705663 Review #1705663 is a subjective opinion of poster.

Sheetz in Jackson, Pennsylvania - Nothing cuz nothing gets done

This is the fifth time I went to Sheetz and ordered food it wasn’t right. I call back and they give u a run around. I can’t eat hot sauce I a pushed Marinara for my meatball sub. They said it was hot sauce on the menu. They had the two different subs in the wrong wrap. Am so done eating there . Nantyglo store. I’ll drive 5 miles up the road and eat at Martin general store.
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Review
#1705626 Review #1705626 is a subjective opinion of poster.
Service
Sheetz Customer Care
Reason of review
Not getting orders right
Loss
$6
Preferred solution
Full refund

Sheetz - Keep an eye on your bank accounts

1.0
Details
I had my account comprised when using a credit card AT Sheetz in Mill Hall, Pa this summer. I hadn't used that card in months as soon as i used it to get gas within 2 days i received a phishing email. Bank said my card was compromised. Sheetz said it wasn't them bank said it was. Sheetz is really going DOWN HILL FAST.
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Review
#1705476 Review #1705476 is a subjective opinion of poster.
Service
Sheetz Tank Refill
Reason of review
Credit card scam at pump

Sheetz in Morehead, North Carolina - Check your order

I ordered a turkey sub with American cheese, lettuce, tomato, mayo, pickles, salt & pepper. My daughter ordered a steak sub with provolone cheese, peppers & onions. My pickles and American cheese were on her steak sub. I had no cheese on mine but peppers and onions. The tags were even swapped on the sandwiches. Completely unacceptable.
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Review
#1705259 Review #1705259 is a subjective opinion of poster.
Product
Sheetz Sandwich
Pros
  • Convenient
Reason of review
Order processing issue
Preferred solution
Let the company propose a solution
3.1
Details
Worst customer service. They are suppose to open beer cooler at 7am but almost every Saturday you go in, its still locked at 9am. When you ask an employee to unlock cooler, they are rude and act as if you are asking them to do something other than their JOB!! Food...
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3 comments
VisibleGeoffroysTamarin858
#1775126

IT does not matter if they open the beer cooler or not, once they ask for your ID they will know that you are underged. Also you are not entitled to any form of compensation.

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Review
#1704550 Review #1704550 is a subjective opinion of poster.
Pros
  • Needs better management
Reason of review
Poor customer service
Preferred solution
I have been compensated through corporate

Sheetz in Mechanicsville, Virginia - Not friendly

5.0
Details
The young man could have been friendlier. He didn't sound like he liked his job. But he did what I asked
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Review
#1703662 Review #1703662 is a subjective opinion of poster.
Service
Sheetz Customer Care
Reason of review
Poor customer service

Contact Sheetz Customer Service

Mailing Address:
Sheetz®, Inc.
5700 Sixth Avenue
Altoona, Pennsylvania 16602
United States
Phone:
(800) 487-5444
All Sheetz Contacts

Sheetz Products and Services Reviews

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Sheetz in Mansfield, Pennsylvania - Tell cashier how you want your sandwich, the touch screen from where you order don't ask proper questions

4.5
Details
When ordering a sandwich, why is it standard that it has to be toasted all the time? You have to tell them not to toast the sandwiches every time. Used to ask when you ordered on the screen if you wanted it toasted or not, not anymore. Should go back to it.
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Review
#1702139 Review #1702139 is a subjective opinion of poster.
Product
Sandwich
Reason of review
Order processing issue
Preferred solution
Let the company propose a solution