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#9990

Policy on buying cigarettes.

One day I was buying my monsters and cigs for the week me and my 17 year old daughter walked up to counter the man told me that I had to leave my child outside from now on bc he had to card us both it was their new policy why is that my daughter wasn’t buying anything I was I’m her mother she doesn’t smoke doesn’t drink monsters even so I’m just wondering if this is your policy bc if so it doesn’t make since so everyone buying cigarettes has to leave their children outside that’s the dumbest thing I’ve ecer heard of in my life also if this is the case I will not continue to go to sheetz like u guys care or anything I work at speedway so I wouldn’t care if someone told me that ... but I am a customer at sheetz I get my gas there and cigs and my monsters as they are cheaper there but that makes no sense .... so if it is true I will not continue to be a customer I just want to know if the guy was just being a jerk and was just saying that I had to leave my child outside from now on if I bought cigs or he would have to iD both of us like I said she didn’t ask to purchase cigs or wasn’t purchasing monsters I was so that’s why it didn’t make sense to me

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by #1815302

Ok, so basically the laws on selling tobacco and alcohol can be confusing especially to a new employee. The policy states if the employee sees the person touch, carry, point out, choose, hand money to pay or hear them talk about consuming or smoking the product then they are to card. However just having your child with you does not qualify for them to be carded. Please remember that if the employee is caught selling to a minor (even by accident) they will be terminated and fined a pretty big fine with no longer a job to pay for it. He was probably not being mean, just overly cautious and making a bad call.

by #1510508

So everyone buying cigs has toLeave their children outside that is ridiculous wonder if their child is two years old there is no difference than my child I would not let my child smoke cigarettes now or ever even if she was old enough I wouldn’t send her in to buy my cigs that’s the dumbest stuff I’ve ever heard in my life I am a responsible parent ... I don’t kno why these fools are doing these days it makes stupid if I’ve ever heard such a thing

by #1510509

It makes no sense to me I’m mad as heck ... is what I meant to say ...

by #1510511

Btw this is in Huntington Wv on Adams Ave not sure of the number of the store but will find out and let everyone know

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Question:
#67131

Why does neither my wife or my rewards cards give the 3 cents off a gallon at pump anymore?Rewards cards don’t give 3 cents off at the fuel pumps.

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Answer:
by #2005762

According to the Sheetz help section, the company offers a 3 cents off everyday gas discount. Unfortunately, Sheetz does not provide any information about why you do not receive your discount anymore.
Please contact the Sheetz customer care team for assistance. You should be able to reach out to them:
  • via the company's social networks.

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Question:
#64174

Will you get cinnapopperz back?Hello, It has been a while since I have seen this product in your store and I was wondering when they are coming back. I love them and have not been to sheets since you took them away. PLEASE Thank you

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Answer:
by #1991401

Unfortunately Sheetz doesn't provide any information about availability of cinnapopperz. It is better to contact Sheetz customer service. You can reach them via online support form.

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Question:
#64016

Would you please put the Chicken Cordon Bleu back on the menu?I used to buy the Chicken Cordon Bleu sandwich on a pretzel roll all of the time for lunch. That particular sandwich was removed from the menu.

I cannot even build it using the full menu. Even if you do not add that specific sandwich back on the menu, please make it so that we can build it.

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Answer:
by #1991188


As stated at places.singleplatform.com, Sheetz offers Chicken Cordon Bleu: a white or wheat sub roll with grilled chicken, ham, your choice of cheese and honey mustard;
Cordon Bleu Chicken Breast Sandwich: a toasted corn-dusted or wheat roll and grilled chicken breast topped with honey mustard, ham, and your choice of cheese.
To get more information about the Sheetz menu, please contact the Sheetz customer care team by phone at (814) 946-3611.

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Question:
#60459

Why do you not enforce mask wearing?I was in my local Sheetz yesterday and few people were wearing masks. I notice this in all the Sheetz stores I patronize since the pandemic began.

Other merchants successfully enforce mask policies but you do not. All you do is hang a sign at the front door and think that absolves you of your responsibility. You obviously care more about short term profits than the welfare of the general public.

Therefore, I will never walk into another Sheetz location ever again. In the future, my wallet will support those companies who demonstrated a social consciousness during these trying times.

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Answer:
by #1971283

According to the Sheetz COVID-19 policy, all Sheetz employees should wear face masks while on the clock, adding an extra level of protection to prevent the spread of the virus. You can share your feedback with the Sheetz customer care team and top management:
  • by phone at (800) 487-5444 (toll-free number within the United States);
  • via the company's social networks;
  • by mail to
    Sheetz, Inc. 5700 Sixth Avenue Altoona, Pennsylvania 16602 United States

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Question:
#43715

why aren't customers wearing masks?I was at the Latrobe Sheetz and most customers were not wearing masks. We are still in the middle of a pandemic. Sheetz needs to enforce mask usage.

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by #1886022


The question you ask is quite specific. In order to complain about masks usage, contact Sheetz customer service via email at feedback@sheetz.com.

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Question:
#24282

How do I remove a unknown device.

Some one is using my Sheetz app to order food and using my points. I get emails about the orders. I need to remove any one using the app signed in under mine

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Answer:
by #1779157

You may try to re-install your Sheetz device or create a new account under new username, new login and new password.

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Question:
#21978

So my moms boyfriend got a rewards card but he doesn’t have a email so how can he sign up.

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Answer:
by #1748915

The only way you can sign up is using your email. If you still don't have it, you can easily register and get one.

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Question:
#6986

Coffee cup.

When you buy a cup is jthe coffe free at that time or next visit

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by #1441250

Waitting for answer

by #1444334

I'd say if you have the wrapping on the outside that says "first cup free" then show the employee before you take it off?

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Question:
#5425

Shaving.

I heard from a current employee, that sheets plans to change their shaving policy. Wondering if this info is true or when it'll be taken into effect

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by #1414663

Already in effect. They can grow facial hair to about a quarter of an inch, but it must be well kept.

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