Sheetz Phone Numbers and Emails

Toll-Free Number:

  • (800) 487-5444

Customer Service:

  • (800) 765-4686

Sheetz Email:
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Contact Information

Sheetz Website:

Sheetz Help Center:

Corporate Office Address:

Sheetz, Inc.
5700 Sixth Avenue
Altoona, Pennsylvania 16602
United States

Sheetz Customer Service Reviews

2.2 / 5
Ashley E Cmr
Complaint on management

The young man at the counter seemed to be new to the company which is understandable with the unemployment issues we are having right now. The issue was not...

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Janoah Bak
Not getting $.50 per gallon off on new card???

I signed up online January 2, 23 for the SAVE50FUEL gas discount. I be stopped for gas twice since and only get $.03/gal off??? But after calling customer...

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Summary of Sheetz Customer Service Calls

03:33 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Sheetz?

Cards Question:

  • “New card”
  • “Card”
  • “Can't reset my pin code in app”

Staff Question:

  • “Complaint against staff”
  • “Would like to talk about our service”
  • “Manager complaint”

Product/ Service Question:

  • “Problsm ordering food”
  • “Sheetz app does work”
  • “Tired of sitting in line why people inside getting coffee and food et cetera? There's no recording in any language saying please move forward cause these people don't care about other people.”

Request for Information Question:

  • “Question about app”
  • “Free weekly question”
  • “Ask about the coffee club”

Payments and Charges Question:

  • “Pending charge that's invalid”
  • “Direct deposit”
  • “Incorrect charge”

Employment Question:

  • “My paycheck was short 500$.”
  • “Job”
  • “W2”

Account Question:

  • “Can't log in to my online account”
  • “Change my account to my new card”
  • “Account disabled”

Shipping and Delivery Question:

  • “I have not received my order yet and it says it was delivered”
  • “Missing items from app delivery order”
  • “Grandson did not get raise to 15 dollars when the store did. Store in Mayfield Heights Ohio”

Refund Question:

  • “Refund on item purchased that was not in stock”
  • “Pounts refund”
  • “Refund”

Website/ Application Question:

  • “App issues”
  • “Order online”
  • “Help with application”

Activation/ Cancellation Question:

  • “Activate new Sheetz rewards card”
  • “Won't let me activate my card”
  • “Activation of card”

Return/ Replace Question:

  • “Change address on my W2”
  • “Replacement card registration”
  • “Messed up 3 different orders, didn't want to replace everything, got rude, talked over me, and unsanitary hairs IN MY FOOD.”

Other Question:

  • “Drug test”
  • “Issue at store”
  • “Trespassed”



Sheetz is a family owned store chain situated in Altoona, Pennsylvania. Bob Sheetz founded the Sheetz, Inc. in 1952 and since then it grew to a store chain with more than 400 locations across Pennsylvania, Maryland, Virginia, West Virginia, Ohio and North Carolina with over 13,000 employees. Sheetz is very convenient for people on the run; it offers products, consumer goods and fuel 24 hours 7 days a week all year long. Besides main list of products, Sheetz Company offers Espresso Bar , Quality Gasoline at Low Prices and the Lowest Priced Cigarettes Allowed by Law. Sheetz takes part in charity since 1992, helping needy children.

Sheetz reviews and complaints

Sheetz is ranked 46 out of 424 in Food Stores category

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