Sheetz Contact Information

  • (800) 487-5444

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Headquarters Address:

Sheetz®, Inc.
5700 Sixth Avenue
Altoona, Pennsylvania 16602
United States

Social Networks:

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Summary of Sheetz Customer Service Calls

1030 TOTAL CALLS
94% SUCCESSFUL CONNECTIONS
03:36 AVG CALL DURATION
29% ISSUES RESOLVED

Customers Contact Sheetz to Ask about:

Cards:

  • “Lost my card trying to register new card”
  • “My debit card and credit cards are getting declined for buying prepaid gas cards”
  • “Vip card”

Staff:

  • “Poor customer service”
  • “Bad experience with service and food”
  • “Customer service and lottery”

Employment:

  • “I need to talk to someone about the most bizarre job interview I've ever had in my life at one of your stores”
  • “401k”
  • “Waited 20 minutes for my food and cashier not doing job”

Account:

  • “Bought a receipt so I can transfer points over to my original account”
  • “Need log in info for success factor”
  • “Password reset email not being received.”

Request for Information:

  • “Donation request”
  • “Question about empty building on South 2nd St. in Chambersburg, Pa. Would love to own it for lower income families and others for an enjoyable day”
  • “Question about sweepstakes”

Payments and Charges:

  • “Direct deposit”
  • “Payment did not go through at pump”
  • “Failed charges on my app are on my bank account.”

Product/ Service:

  • “Insurance”
  • “Quality”

Refund:

  • “Offensive encounter/ need refund from Charlottesville location”
  • “Refund”

Website/ Application:

  • “I put in a application & ya,ll sent a app but it will not let me in do the manger told to call ya,ll cause it wouldn't lrt her in”
  • “I cant get to the assessment part of tge application”

Shipping and Delivery:

  • “I did not receive the offer that’s been added to my sheetz card with the dunkin coffee drink and receive the shot in the dark drink?”
  • “Received an email stating 300 points if i download the app. so i download the app but didnt receive my points”

Activation/ Cancellation:

  • “Reactivate employee card”

Return/ Replace:

  • “Ex employee need to change address for w2”

Other:

  • “To report”
  • “Fuel spill at a pump”
  • “Sandwich not properly cooked”

Sheetz Rating Stats

2.6 out of 5 stars
based on 310 reviews
See all 605 reviews reviews

Rating stats

  1. 78 reviews
  2. 79 reviews
  3. 76 reviews
  4. 41 reviews
  5. 36 reviews

About Sheetz

Top 5 Sheetz Products

Coffee, Sandwich, Hot Dog, Wrap, Salad

Top 5 Likes about Sheetz

Other sheetz, Staff, Convenience, Sometimes there is a cute woman working hardly ever, Sodas

Top 5 Dislikes about Sheetz

Rudeness, I just wrote a whole version of experience, Rudeness or service, Food does not have the appearance of the food ordered, Clerks dont really care

Summary

Sheetz is a family owned store chain situated in Altoona, Pennsylvania. Bob Sheetz founded the Sheetz, Inc. in 1952 and since then it grew to a store chain with more than 400 locations across Pennsylvania, Maryland, Virginia, West Virginia, Ohio and North Carolina with over 13,000 employees. Sheetz is very convenient for people on the run; it offers products, consumer goods and fuel 24 hours 7 days a week all year long. Besides main list of products, Sheetz Company offers Espresso Bar , Quality Gasoline at Low Prices and the Lowest Priced Cigarettes Allowed by Law. Sheetz takes part in charity since 1992, helping needy children.

Sheetz reviews and complaints

Sheetz is ranked 22 out of 554 in Fast Food category

Area Served

USA

Payment Methods

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Sheetz Stats

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