Sheetz Contact Information

  • (800) 487-5444

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Headquarters Address:

Sheetz®, Inc.
5700 Sixth Avenue
Altoona, Pennsylvania 16602
United States

Social Networks:

Summary of Sheetz Customer Service Calls

1148 TOTAL CALLS
94% SUCCESSFUL CONNECTIONS
03:36 AVG CALL DURATION
28% ISSUES RESOLVED

Customers Contact Sheetz to Ask about:

Cards:

  • “I lost the big card and pin to my keychain card”
  • “Sheetz card and app problems”
  • “My sister sent me a gift card through my email and it won't work and also my account is locked”

Staff:

  • “Employee bent my license and refused service”
  • “Concers in reference to customer service”
  • “Customer service and issue with food”

Employment:

  • “Status of job application”
  • “I need to talk to someone about the most bizarre job interview I've ever had in my life at one of your stores”
  • “401k”

Account:

  • “I am trying to login into my sheetz account and i seem to forget my information”
  • “Problems with logging into my account”
  • “It says my account is locked”

Request for Information:

  • “Question about cards”
  • “Inquiring and question about available job”
  • “Donation request”

Payments and Charges:

  • “Direct deposit”
  • “Payment did not go through at pump”
  • “Failed charges on my app are on my bank account.”

Website/ Application:

  • “Finding out about my application that the lady in Brockway cannot find on the computer on my end it says it's been completed but she cannot find it on there”
  • “Application”
  • “I put in a application & ya,ll sent a app but it will not let me in do the manger told to call ya,ll cause it wouldn't lrt her in”

Product/ Service:

  • “Insurance”
  • “Quality”

Shipping and Delivery:

  • “Did not receive gas”
  • “I did not receive the offer that’s been added to my sheetz card with the dunkin coffee drink and receive the shot in the dark drink?”
  • “Received an email stating 300 points if i download the app. so i download the app but didnt receive my points”

Refund:

  • “Offensive encounter/ need refund from Charlottesville location”
  • “Refund”

Activation/ Cancellation:

  • “Reactivate employee card”

Return/ Replace:

  • “Ex employee need to change address for w2”

Other:

  • “Problem with online order”
  • “Blizzard”
  • “Mobileapp”

Sheetz Rating Stats

2.6 out of 5 stars
based on 320 reviews
See all 625 reviews reviews

Rating stats

  1. 79 reviews
  2. 82 reviews
  3. 79 reviews
  4. 42 reviews
  5. 38 reviews

Rating trend

About Sheetz

Top 5 Sheetz Products

Coffee, Sandwich, Hot Dog, Wrap, Salad

Top 5 Likes about Sheetz

Other sheetz, Staff, Convenience, Sometimes there is a cute woman working hardly ever, Sodas

Top 5 Dislikes about Sheetz

Rudeness, I just wrote a whole version of experience, Rudeness or service, Food does not have the appearance of the food ordered, Clerks dont really care

Summary

Sheetz is a family owned store chain situated in Altoona, Pennsylvania. Bob Sheetz founded the Sheetz, Inc. in 1952 and since then it grew to a store chain with more than 400 locations across Pennsylvania, Maryland, Virginia, West Virginia, Ohio and North Carolina with over 13,000 employees. Sheetz is very convenient for people on the run; it offers products, consumer goods and fuel 24 hours 7 days a week all year long. Besides main list of products, Sheetz Company offers Espresso Bar , Quality Gasoline at Low Prices and the Lowest Priced Cigarettes Allowed by Law. Sheetz takes part in charity since 1992, helping needy children.

Sheetz reviews and complaints

Sheetz is ranked 21 out of 584 in Fast Food category

Area Served

USA

Payment Methods

VISA

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Sheetz Stats

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