Contact Information

Sheetz Phone Numbers

  • (800) 487-5444
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Sheetz Email:

Corporate Office Address:

Sheetz®, Inc.
5700 Sixth Avenue
Altoona, Pennsylvania 16602
United States

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Summary of Sheetz Customer Service Calls

2055 TOTAL
03:30 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Sheetz to Ask about:

Cards Question:

  • “To see if they can My purchase based on my Sheetz card”
  • “Cant get my gift card”
  • “Sheetz card”

Staff Question:

  • “Complaint against staff” , Review # 1710121
  • “Customer service”

Employment Question:

  • “Oaystub”
  • “Status of job”
  • “Payroll”

Account Question:

  • “Can't log in,into my account.”
  • “Login”
  • “Cant reset my password to clock in”

Payments and Charges Question:

  • “Charged for what I did not get”
  • “Coupon”
  • “Charge to many times on my bank card”

Request for Information Question:

  • “Inquiry”
  • “Question about chef salad toppings” , Review # 1674645
  • “About points”

Website/ Application Question:

  • “Why sheetz is not getting my application”
  • “I need to talk to someone about my application”
  • “I need support doing the application”

Product/ Service Question:

  • “Would like 2complain about i went there iui n yadkinville 2buy a phone charger the girl sold me a usb cord when i went 2use it after buying it icwaited at least 1week b4 ivused it and lost receipt tried 2 get exchange r refund and suoervisorchad”
  • “Insurance”
  • “Bad food and a filthy store” , Review # 1647762

Shipping and Delivery Question:

  • “Didn't receive complete order”
  • “Did not receive drink after waiting 30 minutes, very bad customer service”
  • “Did not get what I ordered”

Return/ Replace Question:

  • “Returns”
  • “I need a return that was a gift & i cant find the reciept”
  • “Ex employee need to change address for w2”

Refund Question:

  • “Refund”
  • “Offensive encounter/ need refund from Charlottesville location”

Activation/ Cancellation Question:

  • “Activate card”
  • “Won’t activate for EE discount”
  • “Cancel credit card”

Other Question:

  • “Rewards points - cannot redee”
  • “Formal complaimt”
  • “Coffee station store 483”

Sheetz Rating Stats

2.6 out of 5 stars
based on 447 reviews
See all 863 reviews

Rating trend


Top Sheetz Services

Customer Care, Manager, Cashier

Top Sheetz Products

Sandwich, Coffee, Hot Dog

Sheetz Pros and Cons

Pros: Other sheetz, Good food, Staff, Quality of food - speed of service, Good slections

Cons: I just wrote a whole version of experience, Rudeness, Poor customer service, Not what i ordered, Rudeness or service


Sheetz is a family owned store chain situated in Altoona, Pennsylvania. Bob Sheetz founded the Sheetz, Inc. in 1952 and since then it grew to a store chain with more than 400 locations across Pennsylvania, Maryland, Virginia, West Virginia, Ohio and North Carolina with over 13,000 employees. Sheetz is very convenient for people on the run; it offers products, consumer goods and fuel 24 hours 7 days a week all year long. Besides main list of products, Sheetz Company offers Espresso Bar , Quality Gasoline at Low Prices and the Lowest Priced Cigarettes Allowed by Law. Sheetz takes part in charity since 1992, helping needy children.

Sheetz reviews and complaints

Sheetz is ranked 25 out of 1383 in Fast Food category

Area Served


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