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Contact Sheetz Customer Service

How to Reach a Person at Sheetz

Verified Contact Information

Toll-Free Number:

  • 1-800-487-5444
Call customer service

Customer Service:

  • 1-800-765-4686

Sheetz Email:

privacy@sheetz.com
Privacy Inquiries

Sheetz Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Most Popular Sheetz Phone Number
1 (800) 487-5444
Average Hold Time
00:02:37
Average Calls duration
4 minutes
Most Popular Sheetz Email Address
privacy@sheetz.com
Sheetz Live Agent Availability
21% of callers successfully reach a real person
Issue Resolution Rate
Low (20% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Sheetz Customer Service?

Most Popular Number:

(800) 487-5444
Total calls: 7 780 Issues resolved: 428 Last call: Apr 12, 2026

You can reach the Sheetz corporate number by calling 1-800-487-5444 and 1-800-765-4686. Their customer service hotline is available 24/7, allowing you to contact them at any time for assistance, inquiries, or feedback.

Whether you have a question about their products or services, need assistance with an order, or have feedback to share, the Sheetz customer service team is there to help.

Sheetz customer service is available 24 hours a day, 7 days a week, throughout the entire year. This means that you can contact their customer service team at any time, regardless of the day or time of year.

Whether you have a question, need assistance, or want to provide feedback, Sheetz is dedicated to providing support around the clock. Their commitment to offering products, consumer goods, and fuel 24/7 extends to their customer service, ensuring that they are available whenever you need them.

To contact Sheetz through their application, start by opening the Sheetz app on your mobile device. Make sure you have the latest version of the app installed for the best experience. Once you're inside the app, navigate to the section dedicated to customer support or contact.

Tap on the appropriate option to initiate contact with Sheetz. Take your time to provide all the necessary information and details about your inquiry, feedback, or issue. Being specific and clear will help Sheetz understand and address your concerns effectively. Once you've sent your message, keep an eye out for a confirmation or notification that acknowledges Sheetz's receipt of your communication.

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Contact Information

Sheetz Website:

Sheetz Help Center:

Corporate Office Address:

Sheetz, Inc.
5700 Sixth Avenue
Altoona, Pennsylvania 16602
United States

Summary of Sheetz Customer Service Calls

10.4K TOTAL
CALLS
03:41 AVG CALL
DURATION
20% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Sheetz?

Cards Question:

  • “I was just at the Sheetz in Greenville Pennsylvania to get gas and I had two gift cards to redeem and when I was getting the gas somebody had mixed up the pumps handles so I grabbed the wrong one and I had to go into the store and the cashier couldn'”
  • “Loyalty card issue”
  • “Register new card”

Product/ Service Question:

  • “Idiots you have working at your stores”
  • “Dumb *** you have working there”
  • “Not all my food was delivered”

Staff Question:

  • “Poor customer service”
  • “Threatened by employee”
  • “Complete on kitchen staff”

Payments and Charges Question:

  • “Charge on my credit card that I did not make. Cheats is holding $100.”
  • “Charge holdon my credit card for six days.”
  • “Pending transaction”

Request for Information Question:

  • “Question on lottery”
  • “Store representatives refused to give me the food I paid for.”
  • “Calling for information in the sheetz store. possible stolen item. would love to check the cameras with a manager at location item was taken from.”

Account Question:

  • “Get code”
  • “Lost sheetz rewards card”
  • “Took out money of my account”

Employment Question:

  • “Management not doing there job”
  • “Missing W-2 form”
  • “W2s”

Shipping and Delivery Question:

  • “Didn't get order”
  • “Missing items”
  • “Didnt get all my orders”

Refund Question:

  • “Refund”
  • “Refund transaction”
  • “Refund i didn't have what?\n I paid for they said I had to call customer service.”

Website/ Application Question:

  • “App not sending new password reset to email”
  • “App”
  • “Can’t complete order online”

Return/ Replace Question:

  • “Incorrect order”
  • “Return question”
  • “Incorrect order issue”

Activation/ Cancellation Question:

  • “Activate card”
  • “Activate Sheetz reward cards”
  • “Cannot activate sheets rewards”

Other Question:

  • “False advertising gas prices”
  • “About the gas prices on rayford, road and fayeville, north carolina”
  • “Doordash order missing things”

Compare Sheetz Customer Service To

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Frequently Asked Questions

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The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

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