Sheetz Phone Numbers and Emails

Toll-Free Number:

  • (800) 487-5444

Customer Service:

  • (800) 765-4686

Sheetz Email:

privacy@sheetz.com
Privacy Inquiries
Is this your business?

How to Contact?

Most Popular Number:

(800) 487-5444
Total calls: 6 483 Issues resolved: 355 Last call: Mar 19, 2024

What Is the Sheetz Corporate Phone Number?

You can reach the Sheetz corporate number by calling 1-800-487-5444 and 1-800-765-4686. Their customer service hotline is available 24/7, allowing you to contact them at any time for assistance, inquiries, or feedback.

Whether you have a question about their products or services, need assistance with an order, or have feedback to share, the Sheetz customer service team is there to help.

What Are Sheetz Customer Service Business Hours?

Sheetz customer service is available 24 hours a day, 7 days a week, throughout the entire year. This means that you can contact their customer service team at any time, regardless of the day or time of year.

Whether you have a question, need assistance, or want to provide feedback, Sheetz is dedicated to providing support around the clock. Their commitment to offering products, consumer goods, and fuel 24/7 extends to their customer service, ensuring that they are available whenever you need them.

How Can I Contact Sheetz via the Application?

To contact Sheetz through their application, start by opening the Sheetz app on your mobile device. Make sure you have the latest version of the app installed for the best experience. Once you're inside the app, navigate to the section dedicated to customer support or contact.

Tap on the appropriate option to initiate contact with Sheetz. Take your time to provide all the necessary information and details about your inquiry, feedback, or issue. Being specific and clear will help Sheetz understand and address your concerns effectively. Once you've sent your message, keep an eye out for a confirmation or notification that acknowledges Sheetz's receipt of your communication.

PissedConsumer Club

Contact Information

Sheetz Website:

Sheetz Help Center:

Corporate Office Address:

Sheetz, Inc.
5700 Sixth Avenue
Altoona, Pennsylvania 16602
United States

Sheetz Customer Service Reviews

2.3 / 5
Poor
Lyrick Wki
I cannot redeem 4000+ points

Rewards Page will not scroll to redeem points.
I can only get the top of the page...pickles,soft drinks,cheese or 5 cents off gas.
I did all of the recommended things by customer service. It did not work. My laptop is new and runs great.Not sure how to solve this problem.

Read full review
Janella Ryc
N/a pizza
stars-rating stars-rating stars-rating stars-rating stars-rating
3.1

N/a
Poor piZza
Normally enjoy their pizza for lunch today. Just happens to be unsatisfactory.
Talk to customer service.

This would be the first time.

They treated me well and took care of the problem. I will buy more pizza.

Read full review
Zelina Sef
Still having issues
stars-rating stars-rating stars-rating stars-rating stars-rating
4.5

I just received a delivery that was only partially what I ordered. I paid for food I didn't get, & the driver barely understood English & could not help me.

This is after I tipped him over $4. I need to be refunded for what I didn't get. I called the customer service agent & she was very helpful.

Now, I can't log in to my account. Still waiting for the recovery email to reset my password, which is weird.

Read full review
Guest-5475105
Comunicación fatal! No pude resolver nada y la Sheetz se quedó con casi $20 que nunca me devolvió.
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Mi experiencia fue fatal!! Porque no me resolvieron nada, la Sheetz se quedó con casi $20 mío que no me devolvieron. Un servicio fatal, no vuelvo a comprar con ustedes.

Read full review

How Good is Sheetz's Customer Service?

John M Kmq
John M Kmq
Feels Disappointed | Mar 08, 2024

They robbed me of 15 dollars I won’t buy anything again from there

Read full quote
Angela T Xxv
Angela T Xxv
Feels Disappointed | Mar 06, 2024

Hit or miss with the delivery process but amends were made

Read full quote
Nidhi Qfe
Nidhi Qfe
Feels Disappointed | Feb 29, 2024

my problem is still not resolved. I still cannot use my app to pay for gas.

Read full quote
Phylicia Maj
Phylicia Maj
Feels Satisfied | Feb 03, 2024

excellent

Read full quote
Michaele Umj
Michaele Umj
Feels Neutral | Feb 02, 2024

Good service. I was pleased.

Read full quote
Analina Erc
Analina Erc
Feels Disappointed | Jan 19, 2024

Called customer service was on hold for an hour before selecting the call back option never got a call back

Read full quote

Summary of Sheetz Customer Service Calls

8.7K TOTAL
CALLS
03:32 AVG CALL
DURATION
20% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Sheetz?

Cards Question:

  • “Card issues”
  • “Gift card”
  • “My Sheets app would not except my new credit card and it still won't.”

Staff Question:

  • “Complaint against staff/ wrong system”
  • “Sanitzation and customer service”
  • “Rude manager”

Request for Information Question:

  • “Need to speak with payroll department”
  • “About application”
  • “About my Sheetz card”

Product/ Service Question:

  • “Compromised POS system on 3/15/24 at mt joy, pa location. Unauthorized charge for gas.”
  • “Car wash damage”
  • “I was demeaned and denide purches and payed for food a d kicked out and wasent allowed to get my food i paid for”

Payments and Charges Question:

  • “Change bill notification”
  • “I need a transaction fixed”
  • “Coupon not honored”

Employment Question:

  • “W2”
  • “When i left the job i worked my 2 week notice and wanna go back”
  • “Employment”

Account Question:

  • “Forgot acct info”
  • “Account login”
  • “Cant reset my password to clock in”

Shipping and Delivery Question:

  • “Driber did not deliver my order”
  • “Wrong items”
  • “Didn't get all my food I order”

Refund Question:

  • “Need refund”
  • “Refund”
  • “Refund to debit card”

Website/ Application Question:

  • “App issues”
  • “Application update”
  • “Order online”

Activation/ Cancellation Question:

  • “Cancel order”
  • “Deactivated”
  • “Cancel mobile order”

Return/ Replace Question:

  • “A returned order”
  • “Ex employee need to change address for w2”
  • “Tax returns need to be sent to current address”

Other Question:

  • “Cust”
  • “I can't use my points to get stuff”
  • “Claim”

About

Summary

Sheetz is a family owned store chain situated in Altoona, Pennsylvania. Bob Sheetz founded the Sheetz, Inc. in 1952 and since then it grew to a store chain with more than 400 locations across Pennsylvania, Maryland, Virginia, West Virginia, Ohio and North Carolina with over 13,000 employees. Sheetz is very convenient for people on the run; it offers products, consumer goods and fuel 24 hours 7 days a week all year long. Besides main list of products, Sheetz Company offers Espresso Bar , Quality Gasoline at Low Prices and the Lowest Priced Cigarettes Allowed by Law. Sheetz takes part in charity since 1992, helping needy children.

Sheetz reviews and complaints

Sheetz is ranked 54 out of 566 in Food Stores category

Area Served

USA

Payment Methods

VISAMasterCard

Compare Sheetz To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Wawa image
576 reviews
2.7
McDonalds image
14648 reviews
2.0
GetGo image
198 reviews
2.5
Write a review
Do you have something to say about Sheetz? What happened? What can we help you with?
Submit review Don't show this popup