Contact Sheetz Customer Service
Sheetz Phone Numbers and Emails
Toll-Free Number:
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(800) 487-5444
Customer Service:
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(800) 765-4686
Sheetz Email:
Sheetz Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Sheetz Customer Service is rated at 2.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Sheetz is 8004875444. 74% of consumers used this number to address their issues and concerns. Meanwhile, 82% of users reported contacting a real person successfully by dialing the phone number 8007654686.
The average hold time is less than 1 minute. The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as Sheetz may ask you for the following information to identify you as a customer: first and last name, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Sheetz Customer Service is rated at 2.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Sheetz is 8004875444. 74% of consumers used this number to address their issues and concerns. Meanwhile, 82% of users reported contacting a real person successfully by dialing the phone number 8007654686.
The average hold time is less than 1 minute. The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as Sheetz may ask you for the following information to identify you as a customer: first and last name, email or phone number.
People call Sheetz mainly because of cards, staff and request for information.
28% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Sheetz is privacy@sheetz.com.
Customers evaluated the effort they needed to make to contact customer service as easy.
Contact Information
Sheetz Website:
Sheetz Help Center:
Corporate Office Address:
Sheetz Customer Service Reviews
The cashier named Shanice was a rude black *** *** and she is very *** rude and disrespectful and has a nasty *** attitude AS LONG AS SHANICE THE RUDE BLACK *** *** IS THEIR I WILL NEVER BE BACK SHANICE THE BLACK *** *** NEEDS TO BE FIRED AS SOON AS *** POSSIBLE
The cashier Shanice at Sheetz #621 is *** rude and hateful she needs to be fired as soon as possible as long as she is at this location I will NEVER BE BACK AS A CUSTOMER EVER AS LONG AS SHANICE IS WORKING THERE she is terrible and she has horrible customer service and she is very rude and disrespectful
The person I spoke to from Sheetz Office was very knowledgeable & patient with my questions. I did complete my request & I am anxious to hear if our organization is given a donation. Thank you, Sheetz!
You can't fix the problem on my card serving alcohol or an option to serve alcohol even if the closest sheets to me doesn't there's one three miles ahead that does and my friend has the card and has the option so yeah they can't fix anything stupid
How Good is Sheetz's Customer Service?
Summary of Sheetz Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Sheetz?
Cards Question:
- “To see if Sheetz has any SD cards”
- “Card issues”
- “My points ain’t on my card”
Staff Question:
- “Wayne ave sheetz, 17202: my boyfriend slipped in your parking lot, and got hurt. It had rained, and the paint is VERY SLIPPERY! This has been brought to the stores staff several times over this last spring. Please handle this matter !! Thank you”
- “Manager complaint”
- “Poor service poor management”
Request for Information Question:
- “Help with account”
- “Help with app”
- “Question/complaint”
Product/ Service Question:
- “Paper in food”
- “Missing food third time in a row & no option to report it on the app so I have theee orders with of food missing”
- “Food messed up”
Payments and Charges Question:
- “Direct deposit”
- “Discount reward not added”
- “Being overcharged and not giving my Sheetz points”
Employment Question:
- “Previous paystub”
- “Payroll”
- “Paycheck”
Account Question:
- “Login”
- “Ordered a drink online and i forgot to change the location on my store”
- “Cant reset my password to clock in”
Shipping and Delivery Question:
- “Problems with the order/delivery”
- “My doordash for the 8th time is over 3hours late and i still haven't received it.”
- “Delivery problem”
Refund Question:
- “Refund”
- “Refund to debit card”
- “Haven't been issued my fuel refund”
Website/ Application Question:
- “Online application”
- “Website”
- “Complaint and website won't go through”
Activation/ Cancellation Question:
- “Activate card”
- “Activation of card”
- “Cancel order”
Return/ Replace Question:
- “Changing cards”
- “Need to change my password to clock in”
- “A returned order”
Other Question:
- “Fuel”
- “Trfund”
- “Customer complaint”
Compare Sheetz To
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