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Summary of Sheetz Customer Service Calls

556 TOTAL CALLS
92% SUCCESSFUL CONNECTIONS
03:27 AVG CALL DURATION
13% ISSUES RESOLVED

Customers Contact Sheetz to Ask about:

Cards:

  • “New card lost old one and am trying to register a new one”
  • “To get logged into my timecard”
  • “My sheetz card”

Staff:

  • “HORRIBLE SERVICE”
  • “To see what cheak services you use,”
  • “Customer service”

Employment:

  • “Waited 20 minutes for my food and cashier not doing job”
  • “Burnt the *** out of my hand on ur coffee because of staff not doing their job”
  • “Ex employee w2”

Account:

  • “Account locked out”
  • “Account locked”
  • “Account not found”

Payments and Charges:

  • “Over Charged the purchase was $9. 87 and on the bank statement statement says $75”
  • “Charged twice”
  • “Missing bill”

Website/ Application:

  • “I cant get to the assessment part of tge application”

Product/ Service quality:

  • “Quality”

Other:

  • “Witnessed Superior Integrity of a female employee.”
  • “Manager”
  • “I need my last check”

About Sheetz

Top 5 Sheetz Products

Coffee, Sandwich, Hot Dog, Wrap, Salad

Top 5 Likes about Sheetz

Staff, Other sheetz, Convenience, Sometimes there is a cute woman working hardly ever, Sodas

Top 5 Dislikes about Sheetz

Rudeness, Rudeness or service, I just wrote a whole version of experience, Food does not have the appearance of the food ordered, Clerks dont really care

Summary

Sheetz is a family owned store chain situated in Altoona, Pennsylvania. Bob Sheetz founded the Sheetz, Inc. in 1952 and since then it grew to a store chain with more than 400 locations across Pennsylvania, Maryland, Virginia, West Virginia, Ohio and North Carolina with over 13,000 employees. Sheetz is very convenient for people on the run; it offers products, consumer goods and fuel 24 hours 7 days a week all year long. Besides main list of products, Sheetz Company offers Espresso Bar , Quality Gasoline at Low Prices and the Lowest Priced Cigarettes Allowed by Law. Sheetz takes part in charity since 1992, helping needy children.

Sheetz reviews and complaints

Sheetz is ranked 12 out of 400 in Fast Food category

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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