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3.0

Your store #551 in new castle pa 16101 in union township is HORRIBLE the employees and MANAGERS (JESSICA) don't clean, stock and are very rude. For a week at 6am everyday (been doing it for over a week if I wanted to make coffee I would had at home) and then I would go later but my husband works and hes been late a couple of times cause NOTHING is ever ready at the store your employees stand around and when you ask if they can do their job they just look like you never said anything and take their good old time doing something or getting something as in....

Coffee ready, sugar stock, milk stock, cups, lids, make sure store is cleaner then what it is. Been a manager before OPEN THE STORE AND CLOSED IT HAD PEOPLE THROW FOOD AT ME BUT I ALWAYS MADE SURE CUSTOMERS WERE HAPPY BEFORE THEY WALKED OUT SO THEY WOULD COME BACK IF I WAS A MIDNIGHT MANAGER THERE I WOULD HAD FIRED THE WHOLE CREW ON MIDNIGHT SHIFT I understand that the coffee is free but we should not have to be late for work CAUSE YOUR MIDNIGHT EMPLOYEES ARE LAZY AND RUDE.

Preferred solution: Let the company propose a solution.

Sheetz Pros: When coffee is ready.

Sheetz Cons: Rude and lazy employees.

Location: New Castle, Pennsylvania

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Guest

I think the free coffee is the problem. You have a few people coming in and getting 20.

Cups at a time and they are from the *** Clinic next door and the customers that are going to come back and buy the coffee can't get even one without waiting 10.

Minutes for it. They make a mess and hold up the line.

Guest
reply icon Replying to comment of Guest-924984

I agree to manycustomers coming into new castle sheetz getting more than one cup.i stood in line almost a half hour while one person had at least 10 cups..then the girl evie I think that's her name is trying to keep the place stocked up and clean.That girl should be complimented.all the mess ..stop the free coffee so we can get our coffee and leave..

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